Billing and usage

Understand plans, characters and usage limits, and what happens when you get close to them.

Updated

Plans

  • Free for prototypes, with a monthly character allowance and stock voices.
  • Pro for products in production, with Voice Lab and streaming v2.
  • Enterprise for high volume, with custom regions, contracts and support.

Tracking usage

The dashboard shows characters used per day, per project and per voice. You can also read usage from the API to build your own alerts.

Limits and alerts

We email workspace owners at 80% and 100% of the monthly allowance. Set a hard cap in Settings, Billing if you would rather stop requests than pay overage.

Invoices

Invoices are issued monthly and available in Settings, Billing. Add a billing email so finance gets them without asking you.

Questions about billing and usage

How is usage counted?
By characters of text sent for speech. Spaces count, SSML tags do not.
What happens when I reach my limit?
We email you at 80% and 100%. Requests keep working for a short grace period so nothing breaks mid-sentence.
Can I change plans at any time?
Yes. Upgrades apply immediately. Downgrades apply at the start of your next billing period.
Do unused characters roll over?
On paid plans, up to one month of unused characters rolls over to the next period.